Tuesday 10 November 2009

Can cabbies refuse customers



Ah Koon
If taxis queue at a taxi stand, it is also a clear indication the drivers are waiting for a fare. Don't argue with picky drivers. Just note down the details like date, location, taxi license no, time etc, and send these to LTA/Taxi Co.
Ah Koon
The moment a taxi which you have flagged down stops, open the rear door, and get in. Thereafter, you tell him where your destination is. If a taxi driver is on its way to a phone booking, is changing shift or is going for a break ( meals/toilet etc) he would normally just whiz you by. The fact that he stops is incontrovertible proof he wants a fare. I always got into the taxi first, and then told him my destination. That way, he could not justify not taking me to my destination. Hope this helps. Alternately, video the entire episode and send the details of the driver, with the clip to LTA/Taxi Co for further action.

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