Showing posts with label bloggers. Show all posts
Showing posts with label bloggers. Show all posts

Friday, 11 September 2009

cab The most irritating recorded voice message ever ...

The Most Irritating Recorded Voice Message ever…

Has anyone tried dialing for a Comfort Cab lately? Perhaps a little
recap might help…

"From 1st March 2008, under the new LTA's regulation, taxis can now
pick and alight passengers at taxi stands and bulidings with private
driveway in the CBD. The regulated hours are from 7am to 10 pm,
Mondays to Saturdays."

Noticed anything wrong with the above message? I almost flipped when I
heard it for the first time.

Firstly, "…under the new LTA's regulation…" Is there a NEW LTA? I
think they meant "the LTA's new regulation…"

The second error was so blatant I'm wondering why they still choose
not to amend it.

"…taxis can now pick and alight passengers at taxi stands and
bulidings with private driveway in the CBD…" Erm…you mean in the past
taxis were NOT allowed to pick and alight passengers at taxi stands
and buildings with private driveways???? And does that statement also
imply that traditionally, taxis were not allowed to pick up fares in
CBD? It sure sounded like it. I'm no language expert but this is how I
would phrase it,

"From 1st March 2008, under the LTA's new regulation, taxis within the
CBD may ONLY pick and alight passengers at taxi stands and bulidings
with private driveways. The regulated hours are from 7am to 10 pm,
Mondays to Saturdays."

Doesn't this sound more appropriate? Seriously, I think ComfortDelgro
should do something about the message…it's embarrassing.

cab My thought on the new CBD rule

March 24, 2008My thoughts on the new CBD rule
Filed under: Political & Social — by rojakgeekiness @ 6:14 pm
Tags: CBD, government, Singapore, taxis

Imagine that you are stepping out of the building in which you had
just finished an important meeting where you wore your very best. And
to your dismay, it was raining cats and dogs outside and you have no
choice but to wave a taxi and go to whatever your next location is..

Well, if it was in Singapore, i would say that is a deluded thought,
thanks to a new ruling made

Yes, i am talking about the new rule about taxis not being able to
stop anywhere they want in the CBD area except in taxi stands from
7am-10 pm, Mondays to Saturdays. So now, instead of being able to take
a taxi anywhere ( which i think is pretty much the advantage of
boarding a taxi), you would have to go to the nearest taxi stand (
which could be at the doorstep if you are lucky or around 100m away if
you are really unlucky). And get drenched in the process. People can
also amuse themselves at people having to run or walk fast to the
nearest taxi stand with the taxi trailing behind them before being
able to board the cab which they flagged just now. ( i swear this is
true also)

However the worst people who are affected are not the people who have
to wet their Arman or Gucci suits in the rain if they dun carry an
umbrella. No. The people that is most affected are the tourist and the
physically challenged person.

When i was boarding a taxi last saturday, the driver told me of how
people who stayed those hotels which have no taxi stands ( usually
those medium sized hotel) would have to stop at the nearest taxi stand
and then call the hotel personnel to carry their heavy luggage from
the taxi stand to the hotel. Now, i would say these people were
fortunate. Why do i say that? Well, to be frank, they could have only
called the personnel with the taxi's driver phone and how many drivers
are there who is so kind? And what if the hotel personnel refuse to
carry the luggage from the taxi stands? In that case, the tourist
would have to find their way through a foreign land, carrying heavy
luggage, and let me assure you that it is not a wonderful experience
to have. Moreover, SIngapore has waned to attract more tourist and it
is possible that with the 2010 Youth Olympics that tourist would be
swarming from all over the world. Is this how they want the first
impression of Singapore to be?

And for the physically challenged people, what can i say? Very often,
the reason for taking a taxi for them would be to cut down on the
distance to be travelled. Moreover at the CBD area, i would say that
the crowd isn't exactly very civilised and thus making movement even
worse that in the suburbs of Singapore. So imagine having to travel a
distance using a crutch or a wheelchair. This, i assure you, is not a
good experience to have as well.

I know that the government had implemented this rule to ease the
traffic for buses especially in situations where the bus lane is
occupied by taxis alighting or boarding customers. But i feel that it
is just a stopgap measure from the government. Firstly, it is not
tourist and physically disabled friendly. Also, it does not stop the
root of the problem at all. This measure is akin to just damming the
river without letting the water flow. This would only cause the
problem to get bigger and bigger and only cause th dam to burst one
day. WHy not just ease the problem one by one? AT least, that would
lessen the problem and not cause another problem on its own.

cab Taxi rule not tackling the root of the problem

Tuesday, 20 November 2007

"Solutions" that come with a price

http://mollymeek.livejournal.com/173596.html
mollymeek (mollymeek) wrote,@ 2007-11-19 15:48:00

One cannot help but observe that our talented leaders often come up with solutions to our problems--at our expense. When we encounter frustrating traffic conditions, the solution is to implement ERP. And if that doesn't solve the problem, increase the number of ERP gantries together with the charges. Actually that still doesn't solve the problem. The number of vehicles on the roads will still be increasing. Even if you manage to ease massive jams at certain places, maybe youjust spreading the jam over a larger area of the slice of bread without ensuring that the bread is relatively jam-free. (Lame metaphor perhaps, but at least Molly doesn't charge you more for better metaphors.)

And if you have problems getting a cab during peak hours, the solution is to implement a peak-hour surcharge and to constantly stretch the definition "peak hour". Seven-thrity to nine. Seven to ten. Six to twelve. Six in the morning to twelve midnight. Peak hour, peak charges. Wee hours, peak charges too. And so? It's still difficult to get a cab during peak hours. It's even difficult to get through a line that allows you to book a cab (and, yes, that means you have to pay yet another surcharge). But that's a solution. And peak hour and booking surchrages went up last year. Why? I thought they were solutions to a problem and not meant to help taxi companies make more profit? The solution no longer works because people have become inured to paying the surcharges?

Well, never mind. Now Seng Han Thong is proposing yet another surcharge. The location surcharge...

MP Seng Han Thong has suggested an additional sum for busy places like clubs, pubs, hotels, shopping malls and Raffles Place.

The root cause of soliciting, refusing to pick up passengers and overcharging lay in the pricing mechanism, he said, and errant cabbies resorted to such behaviour because demand for taxis exceeded the supply at certain times and places. (CNA)

Additionally, Seng believes that "[t]axi companies need to impose surcharges at taxi stands in the CBD (central business district) and Orchard Road areas during peak hours, and at lobbies of hotels, major tourist attractions and nightspots."

Now, Molly doesn't really see how the excessive demands can result in soliciting and over-charging. If there is a huge demand (in fact, a demand that exceeds the supply), then there is no need for taxi drivers to solicit customers. And if there is an under-supply, taxi comapnies had better ensure that there is an adequate supply of taxis. Molly happens to be of the opinion that you should increase the supply to meet the demand (I don't know how that is going to be done, I have to admit). You don't decrease the demand to meet the supply. (That's what surcharges and other taxi price hike do to solve problems. They suppress the demand temporarily to deal with an undersupply.)

In any case, I can't see how excessive demand or undersupply should affect the behavior of taxi drivers if they simply pick up customers as they come along. Individual taxi drivers are not concerned about that kind of economics. The basic problem is still that of dishonesty or perhaps what drives them to dishonest behavior.

Seng also says:

Only location surcharges can address the problem of balancing the demand and supply of taxi services at specific places and time, while allowing taxis to charge a more affordable rate at other places such as HDB estates and neighbourhood shopping malls.

Oh wow. That's the only solution! Or is that the only solution you can think of? If you have a location surcharge, won't you simply be attracting taxi drivers to go to specific locations? Won't it aggravate the problem of errant taxi-drivers who "choose" passengers and perhaps allow them to do so legitimately to some extent? Won't it make it even more difficult for me to get a taxi when I'm at surcharge-free location? Mind you, at peak hours, it is already difficult for me to get a cab at these other locations. (Then what? I start complainng and you start the Unpopular Location Surcharge in future, just like how you set up more and more ERP gantries?)

If taxi drivers are tempted by the money to solicit customers or to impose dishonest pricing on unsuspecting passengers, an additional surcharge isn't going to stop them - because it's not going to be as lucrative.

"Allowing" taxis to charge a more affordable rate at HDB estates indeed. What do you mean by "allowing"? If I'm a taxi driver, why would I want to be "allowed" to charge a lower fare when I can earn a surcharge elsewhere?

One thing Seng has got right is perhaps the fact that taxi drivers are concerned about their operational costs. "He said taxi drivers' biggest concern was the rapidly rising operating costs, which had increased to some S$780 a month." (CNA)

But imposing a surcharge may not be a solution. If an additional surcharge causes a temporary drop in demand (as the drastic fare hike last year did), then taxi drivers may be further driven to make money through dishonest means.

Why are operational costs of cabbies "rapidly" rising? Are taxi companies squeezing a lot out of them to begin with? (This is not a rhetorical question.) And why should commuters be pay for a non-solution that may create other problems?